FAQs
How Do I Track My Order?
A tracking number should be sent to you automatically once your item is shipped. If you do not receive a tracking number within a week of ordering, simply email support@byodreamhome.com and we will assist you from there. For more information view our shipping policy below.
What is Your Return/Exchange Policy?
Our return policy lasts 30 days after your item is received. To be eligible for a refund, your item must be unused and in the same condition that you received it, and not be on our list of non-returnable products. We only exchange items if they are defective or damaged. If you need to exchange or return an item, send us an email at support@byodreamhome.com and we will happily assist you from there. For more information view our refund policy linked below.
When Will I Receive My Order?
The tracking number should assist you in viewing when you order should arrive. If you would like instant updates before your tracking number is sent, shoot us an email at support@byodreamhome.com and we will gladly give you an updated estimate on your products arrival time. For more information view our shipping policy below.
How Do I Contact Your Company If My Question Isn't Answered Here?
We are standing by, ready to answer any questions you might have before, or after purchasing an item from our store. You can reach us by calling, texting, or emailing us at 727-373-6437, or support@byodreamhome.com. We look forward to hearing from you!